For us, customer satisfaction is very important as it keeps us going. Therefore, we have a shipping & refund policy that’s much more suitable per the customer’s feasibility.
We take product quality and pricing very seriously. It’s our endeavor to make the customer completely satisfied with the purchase so there’s no hassle in the future. In addition, we also understand that there can be some exceptions where the person may be willing to return or get a refund for a particular product. Likewise, there are some terms and policies that you need to follow.
Shipping Policy Terms:
Our team is working tirelessly to deliver products and services in the United States without any hassle. Though right now, we are only shipping our products in the US, maybe later it can flourish to other countries as well.
In the current times, we are trying our best to deliver 100% customer satisfaction by making sure that there’s no delay in the shipping or delivery process. For that, we consider numerous steps for the customer’s satisfaction level.
What’s the process of shipping & delivery?
There are numerous steps involved in the process of shipping & delivery. At the same time, we also have to check the quality and affordable pricing of the products closely. Our process includes the following steps –
- Once you place an order on the website, it will take 24 hours for us to dispatch the parcel.
- As soon as the shipping process starts, you’ll receive a confirmation mail from our team.
- After placing the order, the parcel will hardly take 3 to 5 business days to get delivered.
- There are no hidden or delivery charges except for the payment that you make while placing the order.
- To check your order status, fill in the tracking ID on usps.com and track your parcel.
Refund Policy Terms
From time to time, it may get tougher for us to reach every customer with the best packaging and delivery options. However, we try our level best not to have any sort of customer dissatisfaction. Yet if there is any product that you want to get a refund for, you may read our terms and follow the direction.
Initiation of the Refund Process:
As you may know, there are specific rules under which we can accept your request for a refund. Similarly, here are the following terms for requesting the refund process –
- The parcel should be in the exact condition as it was at the time of delivery.
- Make it feasible for us to go through your details for verification.
- Our team will confirm the identification and will shortly initiate the refund process.
We would request our customers to be a little patient as it might take time to confirm the verification details. Once it’s done, your money will reflect back into your account within 48 hours. Also, note that your amount will go into the source account that you used at the time of payment.